By definition, ISO 9001:2000 is a
series of generic standards on quality
assurance and quality management.
ISO 9001:2000 was
created by the International Organization for Standardization:
* Founded in 1946
* Based in Geneva, Switzerland
* Over 110 member bodies
* U.S. Representatives to ISO is the American National Standards Institute
To date, ISO has created in excess of 3700 standards which are used in various
industries
around the world.
Meeting Customer expectations and requirements is the main
objective
of ISO
9001:2000
ISO Registration provides assurance that customers needs are being
satisfied
In the family of ISO 9001:2000 standards , there are three
contractual quality
system models:
ISO 9000 Completely Restructured
Under 2000 Revisions
The ISO 9000 quality management systems (QMS) standards have
taken on a completely different look
under revisions released in December 2000.
The revised ISO 9000 series consists of four primary
standards, replacing more than 20 standards and
documents. Three of these standards ISO 9000, Quality Management
Systems-Fundamentals and
Vocabulary, replacing ISO 9000-1 and 8402, ISO 9001. Quality
Management Systems-Requirements,
replacing ISO 9001, 9002 and 9003, and ISO 9004. Quality Management
Systems-Guidelines for
Performance Improvements, replacing ISO 9004-1 were published in
December. The remaining standards ,
ISO 19001.
Guidelines on Quality and or Environmental Management Systems Auditing,
replacing ISO 10011-1,
100112, and 10011-3, as well as the ISO 14010, 14011 and 104012 environmental
auditing standards, is
slated for publication.
The new process-based structure similar to that used in ISO
14001, creates a completely different look
for ISO 9001. The 20 elements have been replaced by five clauses containing 23
elements. The two
standards are more compatible under this approach, making it easier to integrate
management
systems and combine documentation.
ISO 9001 is now more generic through the new option of being
tailored to omit requirements that don't
apply to an organization or limiting the scope of application. This eliminates
the need for the less
comprehensive 9002 and 9003 standards.
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